Frequently Asked Questions

Orders can be placed through the online ordering page. Select your dishes, choose your preferred collection or delivery option, and follow the steps shown during checkout.

Most orders are prepared within approximately 20–45 minutes. Larger orders or busy service periods may require additional preparation time.

Please arrive around your selected collection time. This helps our kitchen team prepare dishes at the best possible quality.

Local delivery availability depends on the delivery area and service capacity at the time of ordering. Available options will be shown during the order process.

Delivery times normally depend on preparation time, distance and current kitchen activity. Customers will receive the relevant delivery information when placing an order.

During busy periods, weekends or seasonal events, delivery and preparation times may vary slightly.

Dishes are prepared by the kitchen team using selected ingredients and prepared according to each menu item.

Some ingredients, side dishes and seasonal selections may change depending on availability.

Yes. Please contact the kitchen before ordering if you need information about ingredients or allergen details.

Table requests can be submitted through the reservation option available on the website.

For larger groups, please contact the restaurant team before your visit so suitable arrangements can be discussed.

Please contact the restaurant team with your order details and enquiry information so we can assist you.

Changes depend on the preparation stage of the order. Please contact the team as soon as possible if you need assistance.